vID Issue Exploration Form · vID Internal Resource Center

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vID Internal Resource Center

vID Issue Exploration Form

vID Issue Exploration Form

vID Issue Exploration Form

Email Address

Please provide the email address used to create your vID account

What device do you have?

iOSAndroid

What software version is your device running on?

Ex: iOS 17.0, Android 23

What version of the vID app do you have installed?

Ex: version 1.16.0

Please describe the issue you encountered in the vID app

Have you taken any prior remediation steps prior to contacting support?

Attach a screenshot or screen recording

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vID Issue Exploration Results

vID Issue Exploration Results

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