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        vID Issue Exploration Form
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vID Internal Resource Center
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vID Issue Exploration Form

vID Issue Exploration Form

vID Issue Exploration Form
Email Address
Please provide the email address used to create your vID account
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What device do you have?
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What software version is your device running on?
Ex: iOS 17.0, Android 23
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What version of the vID app do you have installed?
Ex: version 1.16.0
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Please describe the issue you encountered in the vID app
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Have you taken any prior remediation steps prior to contacting support?
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Attach a screenshot or screen recording
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vID Issue Exploration Results
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