vID Internal Resource Center

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vID Issue Exploration Form

vID Issue Exploration Form
Email Address
Please provide the email address used to create your vID account
What device do you have?
What software version is your device running on?
Ex: iOS 17.0, Android 23
What version of the vID app do you have installed?
Ex: version 1.16.0
Please describe the issue you encountered in the vID app
Have you taken any prior remediation steps prior to contacting support?
Attach a screenshot or screen recording
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vID Issue Exploration Results
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